Kallie Brown
Concord,NH
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Alans Of Boscawen
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Brand Ambassador
American Eagle Outfitters, Inc
03.2022 - 11.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
Barista
Aroma Joes
08.2020 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Hostess
The Post Downtown
01.2020 - 08.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Merrimack Valley High School
Concord, NH06.2023
Skills
- Guest Inquiries
- Regulatory Compliance
- Price Memorization
- Warm and Friendly
- Cash Handling
- Cool Under Pressure
- Service Prioritization
Timeline
Server
Alans Of Boscawen
10.2022 - Current
Brand Ambassador
American Eagle Outfitters, Inc
03.2022 - 11.2022
Barista
Aroma Joes
08.2020 - 06.2022
Hostess
The Post Downtown
01.2020 - 08.2020
High School Diploma -
Merrimack Valley High School
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