Professional Summary
Overview
Work History
Education
Skills
Timeline

KALLISTA J ERCK

United States Air Force
Tuscaloosa,AL
7
years of professional experience

Dedicated professional with a diverse background spanning eight years, combining expertise in aerospace ground equipment maintenance acquired during six years of service in the United States Air Force with leadership experience gained from two years as a Team Lead at Chick-Fil-A. Combining technical expertise with leadership intelligence, I am ready to contribute effectively to a dynamic team, leveraging my skills and experiences to drive success in any challenging environment.

Work History

Cashier

1 Year 11 Months
Spirits Wine Cellar | 11.2024 - Current
  • Executed accurate processing of customer transactions, including cash, credit card, and electronic payments, ensuring smooth checkout experiences.
  • Assisted customers with product selection, pricing, and store policies to support smooth checkout flow.
  • Verified identification for age-restricted sales and enforced compliance with alcohol regulations.

Aerospace Ground Equipment

5 Years 10 Months
United States Air Force | 12.2020 - Current
  • Executed preventive maintenance, troubleshooting, and repairs on aerospace ground equipment to ensure operational readiness.
  • Documented all maintenance activities on assigned equipment to maintain compliance and facilitate future servicing.
  • Trained and mentored junior personnel in equipment operation, maintenance procedures, and safety protocols to enhance team competency.

Team Lead

1 Year 2 Months
Chick-Fil-A | 10.2019 - 12.2020
  • Led drive-thru operations, enhancing service efficiency during peak hours
  • Managed guest inquiries, feedback, and complaints, fostering positive customer experiences
  • Processed customer orders through the drive-thru system, achieving high order accuracy and timely delivery.

Education

Bachelor of Science - General Business

The University of Alabama | Tuscaloosa, AL | 01-2027

High School Diploma

Queen Creek High School | Queen Creek, AZ | 01-2018

Skills

Cash handling
Customer service
Troubleshooting
Problem solving
Organization
Management
Leadership
Communication

Timeline

Cashier

Spirits Wine Cellar
11.2024 - CurrentRead More

Aerospace Ground Equipment

United States Air Force
12.2020 - CurrentRead More

Team Lead

Chick-Fil-A
10.2019 - 12.2020Read More

The University of Alabama

Bachelor of Science from General Business
Read More

Queen Creek High School

High School Diploma
Read More
KALLISTA J ERCK