Kallye Melancon
Hammond,LA
Summary
I am a proactive candidate with a background in customer service and administrative roles. I excel in communication and organization, assisting clients and maintaining efficient operations. I'm always ready to leverage interpersonal skills and maintain a strong work ethic in a part-time position within many legal environments.
Overview
1
1
year of professional experience
Work History
Cashier
Tractor Supply Company
Ponchatoula, LA
05.2025 - Current
- Provided exceptional customer service to enhance shopping experience and address inquiries.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
- Resolved customer complaints effectively, fostering a positive store environment.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Receptionist
Insurance Advisers of Louisiana
Covington, LA
07.2025 - 01.2026
- Greeted clients and visitors, providing a welcoming environment and information on services offered.
- Managed incoming calls, directing inquiries to appropriate departments for efficient resolution.
- Scheduled appointments and maintained organized calendar for multiple insurance advisers.
- Processed client documentation, ensuring accuracy and compliance with company policies.
- Implemented filing system improvements, increasing document retrieval speed and accuracy.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Education
Bachelor of Science - Criminal Justice
Southeastern Louisiana University
Hammond, LA12.2027
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Organization skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- File management
- Professional demeanor
- Service-oriented mindset
- Document control
Accomplishments
I am proudly a First Generation college student.
Languages
Spanish
Elementary
Timeline
Receptionist
Insurance Advisers of Louisiana
07.2025 - 01.2026
Cashier
Tractor Supply Company
05.2025 - Current
Bachelor of Science - Criminal Justice
Southeastern Louisiana University