Kaltrina Hasani

Responsible for the day-to-day operations of a hair or beauty salon, including:

• Staffing: Recruiting, hiring, training, and coaching staff
• Scheduling: Creating work schedules for employees
• Inventory: Managing salon supplies and reordering as needed
• Cleanliness: Ensuring the salon meets cleanliness and hygiene standards

• Hiring and training new staff, overseeing staff, and conducting performance evaluations
• Planning and objectives: Establishing and implementing short and long-range objectives for the department

• Answering customer questions
• Taking orders
• Processing returns
• Resolving customer complaints
• Updating customer account

• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Explained features and advantages of products or services to promote sales.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.