KaLynn Caveness
Summary
Attentive Police Dispatcher bringing experience of prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
5
5
years of professional experience
Work History
Public Safety Dispatcher
UMass Memorial Medical School
09.2023 - Current
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
- Requested law enforcement, fire and ambulance services for emergency calls.
PCA
UMass Memorial Medical Center - University Campus
08.2019 - 09.2023
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
Education
High School Diploma -
Wilbur L. Cross
New Haven, CT06.2010
Skills
- Highly effective communication
- Radio Communications
- Emergency call response
- Incident documentation
- Records Management
Timeline
Public Safety Dispatcher
UMass Memorial Medical School
09.2023 - Current
PCA
UMass Memorial Medical Center - University Campus
08.2019 - 09.2023
High School Diploma -
Wilbur L. Cross
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