Lauren E. Cefaratti

Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.

• Used specialized software to track and maintain case incident numbers and logs.
• Questioned callers to determine nature of problems and locations to direct type of response needed.
• Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
• Requested law enforcement, fire and ambulance services for emergency calls.
• Input information from calls into system using NexGen and maintaining accuracy of details.
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
• Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
• Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
• Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
• Directed responders using assigned mapping systems for timely emergency attendance.
• Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
• Followed established protocols for professional handling of emergency situations.

Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.

• Used specialized software to track and maintain case incident numbers and logs.
• Questioned callers to determine nature of problems and locations to direct type of response needed.
• Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
• Requested law enforcement, fire and ambulance services for emergency calls.
• Input information from calls into system using NexGen and maintaining accuracy of details.
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
• Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
• Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
• Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
• Assessed emergency requests and made quick judgment calls to determine appropriate action.
• Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
• Directed responders using assigned mapping systems for timely emergency attendance.
• Monitored Police and Fire radios to provide assistance to responding personnel.
• Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
• Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
• Followed established protocols for professional handling of emergency situations.

Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Administered CPR, oxygen and other life-saving medical treatments.
• Assisted with lifting and moving patients.
• Followed all safety protocols and took necessary precautions while providing care.
• Responded to 911 calls for medical emergencies.
• Handled patient transfers from one medical facility to another.
• Transported patients to medical facilities and provided transportation to follow-up appointments.
• Assessed nature and extent of illness or injury to establish and prioritize medical procedures.