Steven Bogajczyk
Summary
Dynamic and results-driven professional with extensive experience as a 911 Dispatcher at California Highway Patrol. Expert in emergency response and crisis management. Proven ability to train individuals and teams and enhance operational efficiency through advanced dispatch software and exceptional communication skills.
Overview
36
36
years of professional experience
Work History
Public Safety Dispatcher
California Highway Patrol
03.2006 - Current
- Responded to over 12,000 emergency calls annually.
- Coordinated with 30+ emergency personnel rapidly.
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
Commercial Vehicle Inspection Specialist
California Highway Patrol
08.2001 - 03.2006
- Conducted thorough inspections of commercial vehicles, ensuring compliance with Federal and State regulations.
- Documented inspection findings clearly, maintaining accurate records for regulatory compliance.
- Provided expert guidance to junior team members, fostering a culture of continuous learning and improvement within the department.
Supply Chain Specialist
United States Marine Corps
11.1989 - 08.2001
- Manage Supply Warehouses
- Responsible for tracking, ordering, and distributing equipment
- Maintain supply accounting data using computer software
- Adhering to federal regulations for procurement and inventory management
Education
High School Diploma -
Grossmont Union High School
El Cajon, CA06-1988
Skills
- Radio communications
- Emergency call response
- Incident documentation
- Information gathering
- Memory retention
- Radio traffic monitoring
- Geographical expertise
- Unit status monitoring
- Teamwork and collaboration
- Prioritizing situations
- Attention to detail
- Listening skills
- Problem-solving abilities
- Multitasking Abilities
Accomplishments
- Public Safety Dispatcher of the Year 2008 and 2014
- Received Life Saving Award from the City of Escondido in 2008
Timeline
Public Safety Dispatcher
California Highway Patrol
03.2006 - Current
Commercial Vehicle Inspection Specialist
California Highway Patrol
08.2001 - 03.2006
Supply Chain Specialist
United States Marine Corps
11.1989 - 08.2001
High School Diploma -
Grossmont Union High School
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