Kamalani Kenui-Naipo

Aiea,HI

Summary

Successful customer service 4 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. With knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

years of professional experience

Work History

Server

Texas Roadhouse

02.2023 - 11.2023

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier /Retail Sales Associate

Ace Hardware

12.2021 - 02.2023

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Mcdonalds

12.2020 - 06.2021

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Operated with a level mind during faced paced and high stress hours

Education

Honolulu Community College

Honolulu, HI

08.2024 - 4 2026

High School Diploma -

Signal Mountain Middle Highschool

Signal Mountain, TN

05.2023

Skills

Customer Service

Complaint Handling

Patience and Empathy

Multi-tasking strength

Organizational abilities

Cash Handling Accuracy

Stock organization

Merchandise Handling

Shipping and receiving

Inventory Management

Timeline