Kamara Jackson
Seat Pleasant
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Burlington
Largo
12.2024 - 01.2025
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
Customer Service Associate
T-Mobile
Seat Pleasant
04.2024 - 09.2024
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person
- Assisted customers with product selection, order entry, and payment processing
- Provided excellent customer service in a fast-paced call center environment, responding to inquiries and resolving customer issues quickly and efficiently
- Resolved product or service problems by clarifying customer's complaints and determining cause of problem
Customer Service Representative
Wawa
Tenleytown
02.2023 - 10.2023
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Responded to telephone inquiries and complaints following standard operating procedures
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
Food Runner
Top Golf
Oxon Hill
08.2022 - 02.2023
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias, and dining rooms, to facilitate customer service
- Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Provided superior customer service by quickly and efficiently delivering food to guests
Education
High School Diploma -
Academy of Hope Adult PCS
Washington, DC10-2025
Skills
- Point of sale operation
- Communication skills
- Order processing
- Sales support
- Product knowledge
- Fine dining
Timeline
Cashier
Burlington
12.2024 - 01.2025
Customer Service Associate
T-Mobile
04.2024 - 09.2024
Customer Service Representative
Wawa
02.2023 - 10.2023
Food Runner
Top Golf
08.2022 - 02.2023
High School Diploma -
Academy of Hope Adult PCS