MaLai Millikin
Huntsville,AL
Summary
Highly efficient asset well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Livonia, MI
08.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Crew Member
Poppin Top Hat
Detroit, MI
07.2023 - 09.2024
- Observed customer purchases in line and differentiated between standard portions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Completed popcorn orders daily
Camp Counselor
Developing K.i.d.s.
Detroit, MI
07.2020 - 09.2023
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Kept athletic and games equipment and facilities organized and maintained.
Crew Member
DSW Shoe Warehouse
Southfield , MI
04 2025 - 06 2025
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Studied customer buying trends, demands and preferences to determine fast-selling items.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Participated in weekly sales meetings to discuss performance goals and strategies.
Education
Westfield Preparatory High School
Redford, MIRenaissance High School
Detroit, MIAlabama A&M University
Normal, Alabama, ALLee M. Thurston High School
Redford, MISkills
- Inventory Restocking
- Food Preparation
- Menu Memorization
- Crew Leadership
- Problem-Solving
- Time Management
- Cash Handling
- Visual Communication
- Critical thinking
- Positive attitude
Timeline
Crew Member
Tropical Smoothie Cafe
08.2023 - Current
Crew Member
Poppin Top Hat
07.2023 - 09.2024
Camp Counselor
Developing K.i.d.s.
07.2020 - 09.2023
Crew Member
DSW Shoe Warehouse
04 2025 - 06 2025
Westfield Preparatory High School
Renaissance High School
Alabama A&M University
Lee M. Thurston High School