Desired Job Title
Security OfficerCustomer Service RepresentativeWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Aurora, CO
Open to relocation: Yes
Kamari Jackson
Aurora,CO
Work Preference
Summary
Dedicated professional with a strong background in customer service and conflict resolution. Proven ability to enhance customer satisfaction and streamline communication processes.
Overview
6
6
years of professional experience
Work History
CSR
Domino's
Aurora, CO
08.2026 - Current
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Addressed customer issues with knowledgeable and friendly service, contributing to a positive service experience.
- Coordinated communication between customers and delivery personnel to ensure accurate order fulfillment.
- Processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of service areas during shifts.
Security Officer
Allied Universal Security
Fort Wayne, IN
11.2023 - 06.2026
- Conducted regular patrols, ensuring safety and security of facility and deterring potential threats.
- Monitored premises for security breaches and suspicious activities, enhancing overall safety.
- Responded promptly to alarms and emergencies, following established protocols.
- Responded to alarms promptly, assessing situations and taking necessary actions. and conducted investigations.
- Collaborated with law enforcement during incidents to gather information.
- Enforced access control measures, restricting unauthorized entry and protecting sensitive areas.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Provided excellent customer service while interacting with employees and visitors.
Security Officer
Securitas Security Services
Fort Wayne, Indiana
06.2021 - 11.2023
- Monitored premises to identify security breaches and suspicious activities, ensuring a safe environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Conducted regular patrols to ensure safety and security of the facility.
- Responded promptly to alarms and emergencies, following established protocols.
- Enforced access control measures to prevent unauthorized entry, enhancing overall facility security.
- Collaborated with law enforcement during incidents to gather information.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Delivered excellent customer service while assisting employees and visitors, fostering a welcoming atmosphere.
Team Associate
McDonalds
Fort Wayne, Indiana
09.2020 - 06.2021
- Delivered prompt, friendly service to customers at counter.
- Prepared and assembled customer orders to ensure timely fulfillment.
- Maintained organized and clean workstations to support team efficiency.
- Refilled inventory shelves to ensure product availability for customers.
Education
High School Diploma -
Wayne High School
9100 Winchester Road Fort Wayne, IN 4681906-2020
Skills
- Point-of-sale operation
- Order processing
- Customer service
- Customer relationship management
- Conflict resolution
- Incident management
- Customer safety
- Safety compliance
- Team collaboration
- Problem solving
- Communication management
- Active listening
Timeline
CSR
Domino's
08.2026 - Current
Security Officer
Allied Universal Security
11.2023 - 06.2026
Security Officer
Securitas Security Services
06.2021 - 11.2023
Team Associate
McDonalds
09.2020 - 06.2021
High School Diploma -
Wayne High School