Kamau Milliner
Troy,USA
Summary
Customer-focused retail and sales leader with 5+ years of experience driving service excellence, team performance, and operational execution in fast-paced, regulated environments. Proven ability to lead day-to-day operations, coach teams, manage competing priorities, and build trusted customer relationships through consultative conversations. Experienced in sales execution, merchandising, compliance, and customer engagement, with a strong foundation for delivering personalized financial advice and legendary customer experiences in alignment with TD's service model.
Overview
12
12
years of professional experience
Work History
Account Sales Manager
Red Bull Distribution Company
Albany, New York
09.2025 - Current
- Manage assigned sales territory, building and maintaining strong relationships with retail partners.
- Execute sales strategies to drive product placement, distribution, and revenue growth.
- Analyze sales data and market trends to optimize inventory and promotional execution.
- Collaborate with merchandising and operations teams to ensure brand standards and product availability.
Sales Representative (BCR)
PepsiCo
Latham, USA
03.2021 - 09.2025
- Manage a portfolio of retail accounts, building strong relationships through regular consultative interactions to identify opportunities, resolve issues, and drive sales growth.
- Deliver personalized recommendations by analyzing store needs, local market conditions, and promotional strategies to improve product placement, visibility, and performance.
- Execute complex, multi-step sales and merchandising processes involving multiple systems, internal partners, and compliance standards.
- Serve as a trusted point of contact for store leadership, addressing escalations and determining appropriate solutions to mitigate risk.
Owner / Operator
Milliner Logistics LLC
Troy, USA
02.2020 - 02.2021
- Led all day-to-day business operations including scheduling, compliance, customer communication, and service delivery.
- Managed operational expenses and documentation while adhering to regulatory and safety requirements.
Assistant Grocery Manager
Saker ShopRites Inc.
Edison, USA
02.2014 - 01.2016
- Supervised daily store operations, providing work direction, training, and coaching to team members.
- Oversaw scheduling, inventory ordering, merchandising, and acted as escalation point for customer concerns.
Education
Bachelor of Science - Computer Science
Western Governors University
09-2026
High School Diploma -
Edison Job Corps Academy
NJSkills
- Customer Relationship Management & Consultative Service
- Team Leadership
- Coaching
- Performance Oversight
- Sales Execution
- Goal Achievement
- Operational Management
- Process Management
- Inventory Awareness
- Scheduling Awareness
- Expense Awareness
- Compliance
- Safety
- Policy Adherence
- Conflict Resolution
- Escalation Handling
- Lead Generation
- Customer Outreach
- Follow-Up
- Microsoft Office
- Salesforce CRM
Timeline
Account Sales Manager
Red Bull Distribution Company
09.2025 - Current
Sales Representative (BCR)
PepsiCo
03.2021 - 09.2025
Owner / Operator
Milliner Logistics LLC
02.2020 - 02.2021
Assistant Grocery Manager
Saker ShopRites Inc.
02.2014 - 01.2016
Bachelor of Science - Computer Science
Western Governors University
High School Diploma -
Edison Job Corps Academy