My objective is to find a challenging position, with a progressive company, that will allow me to utilize my unique talents; while growing within the organization.
Overview
22
22
years of professional experience
Work History
Field Service Representative Supervisor
Scope Services, Inc, Grid One Solutions
07.2013 - 07.2023
Responds to and resolves customer service inquiries
Connect and disconnect power from commercial and residential properties
Investigates power theft
Meter investigations
Ground transformer inspections
Submitted reports to [Job title] following field visits
Installed new components or replaced defective parts to restore functionality
Filled out work orders, repair logs and maintenance plans to document work completed
Routinely inspected equipment for preventive and emergency maintenance needs.
Tested systems, noting issues and completing preventive maintenance.
Supervisor
Gate City Doors
04.2022 - 07.2023
Complied with company policies, objectives and communication goals
Provided ongoing training to address staff needs
Reviewed completed work to verify consistency, quality and conformance
Established and enforced clear goals to keep employees working collaboratively
Responded to customer questions regarding products, prices and availability
Resolved customer complaints and adjusted policies to meet changing needs.
Sound Engineer
One26 Music Group
01.2002 - 01.2017
Utilized sound mixing boards and equipment to record, synchronize, mix, and reproduce music/sound for theater, film, video and radio
Conferred with producers, performers, and others in order to determine and achieve the desired sound for a production.
Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
Regulated volume level and sound quality during recording sessions.
Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
Recorded speech and music in digital formats.
Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
Collaborated with clients to determine project scopes and set milestones.
Administrative Assistant/Consultant / Development
Institute, Inc
01.2009 - 01.2013
Assisted patrons in researching and writing grants to secure and maintain funds for projects or general operating cost
Provided consultation for each category of non-profit company regarding resource development, marketing, legal structure, and outcome measurement.
General Contractor
Professional Installs
01.2006 - 04.2010
Planned all phases of construction projects
Prepared budgets based on estimated cost of materials, staffing, materials, and equipment
Prepared and adhered to timetables to ensure completion dates
Responsible for instructing new workers on the specifics of each contract
Ensured the adherence of labor laws and safety regulations for various contracts
Established work, budgets and construction timelines to manage and plan projects
Ordered supplies and controlled inventory to keep overhead low and maintain supply availability.
Education
AAS - Music and Business Administration
GTCC
Jamestown, NC
01.2002
High School Diploma -
Ben L. Smith High School
Greensboro, NC
05.1995
Skills
Troubleshooting and Diagnostics
Inventory Oversight
Worksite Preparation
Team Management
Team Building
Good Work Ethic
PPE Use
Reliable & Trustworthy
Work Order Preparation
Preventive Maintenance
Product Recommendations
Product knowledge
Time management
System installation
Adaptability
Software proficiency
Problem-solving abilities
Conflict resolution
Electrical systems knowledge
Customer Relations
Studio and Lighting Equipment Installation
Field Recording
Managing Sound Quality
Microphone Usage
Sound and Lighting Design
Control Console Operation
Audio Post-Production
Sound Editing
Operating Recording Equipment
Acoustic Treatment
Sound Reinforcement
Audio Editing
Cable Management
Lighting Maintenance
Adaptive Problem Solving
Audio-To-Video Syncing
Timeline
Supervisor
Gate City Doors
04.2022 - 07.2023
Field Service Representative Supervisor
Scope Services, Inc, Grid One Solutions
07.2013 - 07.2023
Administrative Assistant/Consultant / Development
Institute, Inc
01.2009 - 01.2013
General Contractor
Professional Installs
01.2006 - 04.2010
Sound Engineer
One26 Music Group
01.2002 - 01.2017
AAS - Music and Business Administration
GTCC
High School Diploma -
Ben L. Smith High School
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