Kamauley Steadman
Brooklyn
Summary
Dynamic and dedicated professional with a strong background in customer service at H&M Hennes & Mauritz. Proven ability to build relationships and enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and maintaining accuracy, while consistently demonstrating reliability and teamwork to drive sales and support business goals.
Overview
3
3
years of professional experience
Work History
Cashier
Nostrand Juices Enterprise
07.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
H&M Hennes & Mauritz
11.2017 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Sports Medicine
Brooklyn Bridge Academy
Brooklyn, NY06.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
Timeline
Cashier
Nostrand Juices Enterprise
07.2018 - 10.2020
Sales Associate
H&M Hennes & Mauritz
11.2017 - 05.2018
Sports Medicine
Brooklyn Bridge Academy
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