Kamaya Musgrove
Augusta,GA
Summary
Dedicated professional with a strong foundation in customer service and food preparation. Focused on creating a clean, friendly environment that enhances customer satisfaction and ensures timely service. Proven ability to effectively communicate with team members to streamline operations and meet customer needs.
Overview
10
10
years of professional experience
Work History
Server
Waffle House
Augusta, US
06.2020 - Current
- Provided stellar customer service to patrons who ordered cook to order food during their visit; greeted customers with courtesy, in a comfortable, clean, and hospitable environment while they enjoyed their meal.
- Provided eating utensils, drinks, and other necessities to ensure customer satisfaction during and after food preparation.
- Organized and arranged plates for cook-to-order meals, ensuring proper presentation and accurate marking of prepared food for patrons.
- Communicated with lead cook and staff on food orders and special requests to prevent order confusion.
Cashier/Customer Service
McAlister's Deli
Grovetown, US
02.2020 - Current
- Assisted customers with menu selections and transactions, addressing inquiries about McAlister’s franchise offerings to enhance their experience in the lobby area.
- Processed sales and prepared sandwiches according to customer orders, ensuring timely service and satisfaction.
- Maintained clean and organized sales and sandwich preparation area, delivering excellent customer service in a fast-paced environment.
Cashier/Customer Service, Drive-Thru
Cook Out Restaurants
Grovetown, US
01.2020 - Current
- Took customer orders and prepared drinks, fries, and desserts promptly.
- I’d also bag the customers’ food and hand it to them as well, and receive the payment at the initial point of the customer ordering.
- Executed tasks at Cookout mirroring responsibilities at McAlister's and Sonic's.
- Maintained cleanliness in lobby, bathrooms, and workspace during downtime.
- My favorite part about my job is 'meeting and greeting' with new people I might not have met if we weren’t both here.
Cashier/Customer Service, Drive-Thru
Sonic Drive-In
Collins, US
08.2016 - 10.2017
- Provided attentive service to customers in drive-thru and lobby, meeting their needs while taking orders.
- Took orders and recommended additional items to enhance customer experiences while food was prepared.
- Focused on delivering friendly and comforting customer service to create a welcoming atmosphere for each guest.
- Restocked essential food items and supplies to ensure smooth restaurant operations during slow periods./ingredients/supplies as well assuring the lobby, floors and counters and bathrooms were Maintained cleanliness of lobby, floors, counters, and bathrooms to provide a welcoming environment. as well.
Education
Some College - Early Childhood
Mississippi Gulf Coast Community College
Gulfport, MS11-2019
High school diploma - General Studies
Collins High School
Collins, MS05-2018
Skills
- Serving Experience
- Food Preparation
- Food Handling
- Menu Knowledge
- Cashiering
- Cash Handling
- Customer Service
- Sanitation Practices
- Food Safety
- Host/Hostess
- Crew Member
- Food Service
- Order Coordination
- Cleaning Experience
- Busser
- Retail Sales
- Kitchen Experience
Additional Information
I’ve always been known to be a dedicated person, I like show diligence in everything I do. Whether it be school or work, I always put my best foot first. I’m able to adjust and learn new skills fairly quickly, I’m good at playing my role or being a leader if need be. I like to get things done so I’m definitely self-motivated. I know Life is judged more on what you do than what you say, so I always try do the best I can.
Timeline
Server
Waffle House
06.2020 - Current
Cashier/Customer Service
McAlister's Deli
02.2020 - Current
Cashier/Customer Service, Drive-Thru
Cook Out Restaurants
01.2020 - Current
Cashier/Customer Service, Drive-Thru
Sonic Drive-In
08.2016 - 10.2017
Some College - Early Childhood
Mississippi Gulf Coast Community College
High school diploma - General Studies
Collins High School