Kamella Cunningham
Birmingham,AL
Summary
Proven track record in enhancing customer service efficiency, notably at Popeyes® Louisiana Kitchen, by streamlining checkout processes. Demonstrates exceptional multitasking abilities and a strong work ethic, alongside expertise in cash handling and a natural aptitude for patience and empathy. Achieved significant improvements in transaction accuracy and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Popeyes® Louisana Kitchen
09.2024 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Built relationships with customers to encourage repeat business.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Crew Member
Captain D's Seafood
01.2024 - 08.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Accurately operated cash register to process customer payments.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
McDonald's
12.2022 - 07.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Woodlawn Magnet High School
Birmingham, AL05-2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Popeyes® Louisana Kitchen
09.2024 - Current
Crew Member
Captain D's Seafood
01.2024 - 08.2024
Crew Member
McDonald's
12.2022 - 07.2023
High School Diploma -
Woodlawn Magnet High School
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