EMN
Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
OpticianOpticianWork Type
Full TimeLocation Preference
HybridRemoteOn-SiteLocation: Medford, OR, US
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Kamerin Nutting
Medford,OR
Work Preference
Summary
Experienced optician with a strong background in educating patients and collaborating with healthcare professionals. Proven ability to streamline processes and troubleshoot issues, ensuring a seamless experience for clients while maintaining high standards of service.
Overview
6
6
years of professional experience
Work History
Optician
Medical Eye Center
Medford, OR
06.2021 - Current
- Assisted patients in selecting appropriate eyewear based on prescription and lifestyle needs.
- Conducted vision tests using specialized equipment to ensure accurate prescriptions.
- Educated patients on proper lens care and eyewear maintenance techniques.
- Collaborated with ophthalmologists to interpret test results and recommend treatments.
- Processed insurance claims efficiently, enhancing patient billing experience and satisfaction.
- Trained new staff on operational procedures and customer service best practices.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
Optician
Eyemart Express LLC
Medford, OR
07.2020 - 06.2021
- Maintained inventory of frames and lenses, optimizing product selection for customer preferences.
- Implemented workflow improvements that increased patient throughput during peak hours.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Education
High School Diploma -
South Medford High School
Medford05-2020
Skills
- Customer service
- Optical measurements
- Insurance verification
- Computer skills
- Progressive lenses expertise
- Optical terminology
- Prescription interpretation
- Corrective lens options
- Patient history documentation
- Problem-solving
- Multitasking Abilities
- Organizational skills
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
Nexttech
Outlook
Excel
RingCentral
Timeline
Optician
Medical Eye Center
06.2021 - Current
Optician
Eyemart Express LLC
07.2020 - 06.2021
High School Diploma -
South Medford High School