Kameron Henderson
Joliet,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Massage Envy
Plainfield, IL
03.2023 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Performed basic daily bookkeeping tasks.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Front End Cashier/Barista
Jewel Osco
Plainfield, IL
11.2021 - 03.2023
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, and locate items
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
High School Diploma -
Joliet West High School
Joliet05.2021
Skills
- Checking Reservations
- Problem-Solving Skills
- Cash Handling
- Time Management
- Sanitation Guidelines
- Credit Card Transaction Processing
- Production Preparation
- Store Opening and Closing
- Efficient Service
- Complaint Handling
- Espresso Machine Operation
- Barista Training
Timeline
Front Desk Associate
Massage Envy
03.2023 - Current
Front End Cashier/Barista
Jewel Osco
11.2021 - 03.2023
High School Diploma -
Joliet West High School