Organized and dependable candidate successful at managing priorities with a positive attitude. Eager to contribute to team success and further develop professional skills. Brings commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Medicare Sales Agent
Easymed
01.2024 - Current
Evaluating eligibility: Determining if clients are eligible for Medicare benefits, including those with disabilities
Reviewing health care plans: Reviewing clients' plans and helping them understand their options
Recommending plans: Making recommendations for supplemental insurance, prescription drugs, vision, and dental policies
Life Insurance Agent
American Income Life Insurance Company
06.2023 - 01.2024
Consults with clients and prospective clients to assess insurance needs, budget, financial planning goals, and other relevant details.
Provides rate quotes and coverage recommendations; assists with long-term planning.
Assists with completion of application and other necessary paperwork; obtains underwriting approval.
Customer Service Representative
Spectrum
10.2019 - 06.2023
Responded to customer requests for products, services, and company information.
Help troubleshoot service issues and handle billing inquiries for Spectrum customers.
Send technician when customers internet problem exceeds all troubleshooting solutions.
Tmobile Sales/Customer Service
Teleperformance USA
08.2017 - 10.2019
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Provided positive first impressions to welcome existing, new, and potential customers.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Utilized basic troubleshooting techniques to diagnose and resolve customer inquiries.
Used point-of-sale systems to process payments and check inventory levels.
Education
Recording Arts & Show Production
F.I.R.S.T Institute
Orlando, FL
Skills
Customer Service
Technical Troubleshooting
Sales closing
Problem Solving
Computer Skills (Currently taking Technical Support Fundamentals Course Online)
Timeline
Medicare Sales Agent
Easymed
01.2024 - Current
Life Insurance Agent
American Income Life Insurance Company
06.2023 - 01.2024
Customer Service Representative
Spectrum
10.2019 - 06.2023
Tmobile Sales/Customer Service
Teleperformance USA
08.2017 - 10.2019
Recording Arts & Show Production
F.I.R.S.T Institute
Similar Profiles
Stacey MontgomeryStacey Montgomery
Medicare/Medicaid Licensed Sales Agent at EasyMed Insurance ServicesMedicare/Medicaid Licensed Sales Agent at EasyMed Insurance Services