Talented candidate adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
2
2
years of professional experience
Work History
Registration Clerk
Troy Regional Medical Center
07.2022 - Current
Completed registration paperwork, verifying accurate patient information.
Updated patient contact information to support accurate electronic medical records.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Answered patient questions and inquiries regarding registration process and documentation.
Assisted in processing patient payments via cash, checks and credit cards.
Senior Behavioral Care Intern
Troy Regional Medical Center
01.2023 - 05.2023
Worked collaboratively with mental health professionals to provide consistent care and minimize diversion.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
Daycare Teacher
Heaven Sent Learning Center
04.2021 - 07.2022
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Engaged with children on individual basis to build positive relationships and promote learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Actively encouraged children to develop their communication, problem-solving and social skills.