Kamiesha Calhoun
Fort Worth,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Benefits specialist with extensive experience in managing employee benefits programs and ensuring compliance with regulations. Proven track record in fostering team collaboration and driving results in dynamic environments. Strong skills in benefits administration, conflict resolution, and communication, with focus on adapting to changing needs and supporting organizational goals. Trusted for reliability and efficiency in delivering quality outcomes.
Overview
4
4
years of professional experience
Work History
Benefits Specialist I
Paychex
Rochester, NY
01.2022 - Current
- Achieved high employee satisfaction by effectively managing benefits programs and maintaining regulatory compliance. Addressed employee inquiries regarding benefits, delivering timely support. Facilitated smooth enrollments, claims processing, and clear policy interpretations.
- Developed and implemented benefits enrollment processes to enhance employee experience.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Professional Night Auditor
Doubletree By Hilton
Fort Worth, TX
06.2022 - Current
- Handled the financial reconciliation and front desk operations overnight, ensuring accurate financial records and smooth guest service. I balanced the day’s financial transactions, address late-night guest needs and prepared reports for management.
- Managed nightly financial audits and reconciliations to ensure accuracy in transactions.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Tax Associate
Intuit Turbo Tax
Fort Worth, TX
01.2022 - Current
- Conducted comprehensive interviews with clients to identify income deductions and credits. Oversaw the preparation of federal and state tax returns while addressing tax-related inquiries. Fostered client trust through effective communication and attentive listening during the tax preparation process.
- Conducted comprehensive tax return reviews to ensure compliance with federal and state regulations.
- Analyzed client financial documents to identify potential deductions and credits, maximizing refund opportunities.
Education
Bachelor of Arts - Political Science
Washington State University
Pullman, WA12-2005
Skills
- Technical proficiency
- Attention to detail
- Data entry
- Excellent listener
- Friendly, courteous, & service oriented
- Poised under pressure
- Security awareness
- Adaptability
Timeline
Professional Night Auditor
Doubletree By Hilton
06.2022 - Current
Benefits Specialist I
Paychex
01.2022 - Current
Tax Associate
Intuit Turbo Tax
01.2022 - Current
Bachelor of Arts - Political Science
Washington State University