Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamini Kumar

Queens,NY

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

1
1
year of post-secondary education
9
9
years of professional experience

Work History

Customer service representative

Ralph Gindi
Queens
04.2017 - 08.2026
  • Managed customer accounts and updated information accurately.
  • Processed orders and handled returns promptly and efficiently.
  • Assisted customers with inquiries and resolved issues effectively.

Customer Service Representative

Ralph gindi
Queens
04.2017 - 08.2026
  • Assisted customers with inquiries and product issues effectively.
  • Processed orders and returns using company-specific systems.
  • Collaborated with team members to enhance customer service processes.

Education

GED - English Literature

University of The State of New York
Queens, NY
09.2018 - 04.2019

Skills

  • Order processing
  • Issue resolution
  • Product knowledge
  • Customer service
  • Team collaboration

Timeline

GED - English Literature

University of The State of New York
09.2018 - 04.2019

Customer service representative

Ralph Gindi
04.2017 - 08.2026

Customer Service Representative

Ralph gindi
04.2017 - 08.2026
Kamini Kumar