Pamela Vettatoe
Bethlehem,GA
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
25
25
years of professional experience
Work History
Hostess
Iron Fork
07.2025 - Current
- Greeted and seated guests, ensuring optimal dining experience and timely service.
- Managed reservation system, coordinating table assignments for efficient guest flow.
- Collaborated with kitchen and wait staff to streamline service processes during peak hours.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Monitored dining area to maintain cleanliness and ambiance throughout service hours.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Housekeeping Room Attendant
Lockett Cleaning Service
05.2016 - 07.2024
- Cleaned and sanitized guest rooms, ensuring compliance with cleanliness standards.
- Replenished supplies and amenities, enhancing guest satisfaction and comfort.
- Assisted in training new staff on housekeeping protocols and safety procedures.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Responded to requests from patrons for linens and toiletries.
- Improved team performance by sharing best practices and cleaning tips with new staff members.
Fire Watcher
B.A.E. Shipyard
Mobile, AL
02.2009 - 04.2017
- Monitored worksite for fire hazards and ensured compliance with safety protocols.
- Conducted regular inspections of equipment and surroundings to identify potential risks.
- Assisted in developing and implementing emergency response plans for fire incidents.
- Reported unsafe conditions to management promptly and accurately.
- Participated in training sessions, staying up-to-date on current firefighting techniques and strategies.
- Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
- Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
Warehouse Packer
Adecco Staffing
Mobile, AL
03.2001 - 03.2010
- Packaged products efficiently for distribution, ensuring accuracy in order fulfillment.
- Operated material handling equipment to move inventory and streamline packing processes.
- Maintained clean work area to adhere to safety and quality standards.
- Collaborated with team members to optimize workflow and reduce packing time.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
Education
GED - undefined
Stanford Christian Academy
05-2016
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Cleaning and Sanitation Expertise
Detail-oriented
Interactive Communication
Guest Engagement
Hospitality and Accommodation
Timeline
Hostess
Iron Fork
07.2025 - Current
Housekeeping Room Attendant
Lockett Cleaning Service
05.2016 - 07.2024
Fire Watcher
B.A.E. Shipyard
02.2009 - 04.2017
Warehouse Packer
Adecco Staffing
03.2001 - 03.2010
GED - undefined
Stanford Christian Academy