Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kamiya Thompson

Milwaukee,WI

Summary

Proven in enhancing customer satisfaction at Walgreens through expert customer service and problem resolution skills. Demonstrated ability to provide compassionate care and support at Independent Living Center, showcasing strong team collaboration and interpersonal abilities. Achieved positive outcomes in high-pressure situations, reflecting a commitment to excellence and continuous improvement.

Overview

2023
2023
years of professional experience

Work History

Customer Service Associate

Walgreens

Oversaw daily customer interactions and store presentation.

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Personal Caregiver

Independent Living Center
06.2020 - 08.2022

Assisted individuals unable to live independently with daily needs.

  • Adapted care plans to meet individual patient needs, promoting personalized and effective care.
  • Provided companionship and emotional support, enhancing patient well-being and morale.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Education

N/A -

Riverside University High School
Milwaukee, WI
05.2020

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration

Additional Information

I’m currently a hairstylist looking to branch back out into the working world. my interest right now is factory work , or any position in the healthcare field. As of right now i’m in the process of taking the steps to becoming a certified nursing assistant (cna). My greatest skills are communicating, problem solving, & teamwork. I’m also interested in finding a remote job. I’m always willing to learn new things so me getting a position i’ve never had before wouldn’t be hard for me to adapt to. I’m looking forward to hearing from someone soon. thank you in advance!

Timeline

Personal Caregiver

Independent Living Center
06.2020 - 08.2022

Customer Service Associate

Walgreens

N/A -

Riverside University High School
Kamiya Thompson