Kamryn Fisher
Washington,DC
Summary
I am a detail-oriented worker with experience in customer service, data entry and office management. I have experience delivering customer service and administrative excellence, including clerical support and public interaction. I excel in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Luxe Ambiance
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Tracked and analyzed reports to determine needed improvements.
Financial Coordinator
TouchKings FC
11.2022 - 06.2023
- Answered questions over phone and in-person regarding billing, scheduling and payment plans.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Soccer Player
University Of Maryland
07.2022 - 11.2022
- Attended and arrived at all practices and games at designated times.
- Encouraged and built mutual trust and respect among team members.
- Effectively communicated with fellow team members, subordinates, coaches and supervisors.
- Maintained attitude of coachability and adaptability to handle any challenge.
Soccer Player
University Of Texas At El Paso
07.2018 - 12.2021
- Attended all practices on time with positive demeanor and willingness to work hard.
- Improved techniques and form by training consistently.
- Maintained attitude of coachability and adaptability to handle any challenge.
- Managed full-time sports career while simultaneously finishing undergraduate studies.
- Achieved lifelong aspiration through proven work ethic, dedication and visualization.
- Maintained drive and determination to obtain personal and team objectives and goals.
Call Center Agent
State Farm
11.2016 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Addressed customer account discrepancies and concerns.
- Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Education
No Degree - Real Estate
Kaplan Real Estate Education
12.2023
Certificate - Leadership in Diverse Organizations
University of Maryland
College Park, MD12.2022
Criminal Justice
University of Texas
El Paso, TX05.2022
Skills
- Calendar Management
- Expense Reporting
- Bookkeeping
- Meeting Planning
- Data Entry
- Travel Coordination
- Project Management
- Appointment Setting
- Interpersonal Skills
- Problem-Solving Skills
Timeline
Administrative Assistant
Luxe Ambiance
08.2023 - Current
Financial Coordinator
TouchKings FC
11.2022 - 06.2023
Soccer Player
University Of Maryland
07.2022 - 11.2022
Soccer Player
University Of Texas At El Paso
07.2018 - 12.2021
Call Center Agent
State Farm
11.2016 - 05.2018
No Degree - Real Estate
Kaplan Real Estate Education
Certificate - Leadership in Diverse Organizations
University of Maryland
Criminal Justice
University of Texas
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