Kamryn Johnson
Athens,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Andy's Frozen Custard
01.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Taken over as Acting General Manager in different store locations.
Assistant Manager
Andy's Frozen Custard
01.2023 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Leader
Andy's Frozen Custard
12.2021 - 12.2022
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Associate
Andy's Frozen Custard
08.2021 - 12.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Associate
Chicken Salad Chick
06.2020 - 07.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Education
High School Diploma -
Clarke Central High School
Athens, GA05.2022
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Employee Scheduling
- Team Leadership
Timeline
Assistant General Manager
Andy's Frozen Custard
01.2024 - Current
Assistant Manager
Andy's Frozen Custard
01.2023 - 12.2023
Shift Leader
Andy's Frozen Custard
12.2021 - 12.2022
Associate
Andy's Frozen Custard
08.2021 - 12.2021
Associate
Chicken Salad Chick
06.2020 - 07.2021
High School Diploma -
Clarke Central High School
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