Service-oriented professional with 5 years of experience in fast-paced environments. Expertise in effective communication, priority management, and accurate transaction processing. Demonstrates calmness under pressure while anticipating customer needs and adhering to procedures. Committed to delivering exceptional service and collaborating effectively in team settings.
Work History
SERVER
3 Years 3 Months
Tilia LLC | 07.2023 - Current
Deliver attentive, personalized service in a fast-paced restaurant, ensuring positive customer experiences.
Managed multiple customer orders and transactions, prioritizing accuracy and timeliness to enhance customer satisfaction.
Anticipated customer needs, accommodating dietary restrictions and special requests to ensure seamless dining experiences.
Resolved customer concerns professionally and communicated closely with team members during high-volume service.
Recommended menu items and specials based on customer preferences while maintaining strong product knowledge.
FRONT DESK RECEPTIONIST
5 Years 9 Months
Sloanes Beauty Bar | 01.2021 - Current
Delivered welcoming service while coordinating front-desk operations in fast-paced customer-facing environment.