Kamya Powell
Raleigh,NC
Summary
Trustworthy, skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Ascensus College Savings
07.2023 - 04.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Teller
Dollar Bank
06.2022 - 07.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
Diploma -
South Johnston High School
Four Oaks, NC2020
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Cash Handling
- Excellent time management skills
- Transaction processing accuracy
- Relationship building and management
Timeline
Customer Service Associate
Ascensus College Savings
07.2023 - 04.2024
Teller
Dollar Bank
06.2022 - 07.2023
Diploma -
South Johnston High School
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