Summary
Work History
Education
Skills
Timeline
Generic

Kandie Padilla

El Paso,TX

Summary

Detail-oriented healthcare administrative professional with experience in medical scheduling, patient access, registration, electronic medical records, and healthcare office operations. Skilled in managing high-volume appointment coordination, insurance verification, patient communication, and confidential documentation while maintaining HIPAA compliance. Experienced working independently in fast-paced environments with strong organization, multitasking, and virtual communication skills.

Work History

Scheduling Representative

Southwest X-Ray
El Paso, TX
  • Coordinated and scheduled diagnostic imaging appointments while ensuring accuracy and timely patient access.
  • Verified patient demographics, insurance information, authorizations, and physician orders.
  • Maintained accurate electronic medical records while protecting confidential patient information.
  • Assisted patients with scheduling, rescheduling, appointment questions, and preparation instructions.
  • Communicated effectively with providers, clinical teams, and patients to support quality care.

Medical Assistant / Receptionist

Eastside Total Healthcare
El Paso, TX
  • Managed patient check-in/check-out, appointment scheduling, referrals, and administrative workflows.
  • Maintained electronic health records and ensured compliance with HIPAA privacy standards.
  • Verified insurance documentation and supported accurate patient information management.
  • Handled high-volume phone communications while providing professional patient support.
  • Assisted providers with daily clinical operations and patient care coordination.

Assistant Director

Playskool Learning Center
El Paso, TX
  • Oversaw daily administrative operations, scheduling, documentation, and staff coordination.
  • Managed records, reporting, communications, and organizational processes.
  • Supervised employees while maintaining compliance with company and state requirements.
  • Resolved concerns professionally while supporting efficient office operations.

Education

Associate of Applied Science - Radiographic Technology

Pima Medical Institute

Associate of Applied Science - Medical Billing & Coding

Southwest University at El Paso

Medical Assisting Coursework - undefined

Brightwood College

Skills

  • Medical Scheduling
  • Patient Access
  • Patient Registration
  • EMR/EHR Systems
  • HIPAA Compliance
  • Medical Terminology
  • Insurance Verification
  • Referral Coordination
  • Data Entry
  • Administrative Support
  • Calendar Management
  • Phone, Email & Chat Support
  • Microsoft Office
  • Google Workspace
  • Microsoft Teams
  • Zoom
  • Remote Work Collaboration
  • Problem Solving
  • Time Management
  • Bilingual Communication (English/Spanish)

Timeline

Medical Assisting Coursework - undefined

Brightwood College

Associate of Applied Science - Medical Billing & Coding

Southwest University at El Paso

Associate of Applied Science - Radiographic Technology

Pima Medical Institute

Assistant Director

Playskool Learning Center

Medical Assistant / Receptionist

Eastside Total Healthcare

Scheduling Representative

Southwest X-Ray

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Kandie Padilla