Kandra Lumpkin
Athens,Georgia
Summary
Dynamic entrepreneur and former substitute teacher at ESS, adept in customer relations and fostering academic growth. Leveraged attention to detail and a driven mindset to enhance business operations and classroom environments, achieving significant improvements in student engagement and emotional well-being.
Demonstrates exceptional customer service and a commitment to excellence. Motivated business professional bringing 8 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
ESS
10.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Business Owner
Virgin Hair Connect LLC
01.2016 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Phlebotomy Intern
Innovative Health Care Institute
07.2024 - 08.2024
- Learned to collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Learn to stock phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples in accordance with laboratory protocols and regulations.
Education
Certificate - Phlebotomy
Innovative Health Care Institute
Athens, GA08.2024
Associate of Applied Science - Business Administration
Athens Technical College
Athens, GA05.2018
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Timeline
Phlebotomy Intern
Innovative Health Care Institute
07.2024 - 08.2024
Substitute Teacher
ESS
10.2023 - Current
Business Owner
Virgin Hair Connect LLC
01.2016 - Current
Certificate - Phlebotomy
Innovative Health Care Institute
Associate of Applied Science - Business Administration
Athens Technical College
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