Open To Work
Kaniqua Harrell
Greensboro,NC
Summary
Detail-oriented professional with a strong foundation in customer service and patient care. Skilled in effective communication and daily living assistance, ensuring exceptional support for patients. Ready to leverage diverse experiences to contribute to a compassionate healthcare environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Home Health Aide
Devoted Home Health Care
Brooklyn, New York
03.2022 - 03.2025
- Assisted patients with daily living activities and personal hygiene.
- Monitored and recorded patient vital signs and health changes.
- Provided companionship and emotional support to enhance patient well-being.
- Coordinated with family members to discuss patient care plans.
Housekeeping Room Attendant
Marriot Hotel
Manhattan, New York
10.2015 - 12.2019
- Cleaned guest rooms following Marriott's high standards of cleanliness and presentation.
- Replenished supplies and amenities to ensure guest satisfaction during their stay.
- Reported maintenance issues promptly to ensure a safe and comfortable environment.
- Organized and managed cleaning carts effectively for optimal workflow efficiency.
cashier
Bath & Body Works
Manhattan, New York
07.2017 - 08.2019
- Assisted customers with product selections and inquiries on store offerings.
- Organized and maintained visually appealing store displays to enhance customer shopping experience.
- Balanced cash drawer accurately at end of shifts to ensure financial integrity.
- Trained new cashiers on register operations and customer service standards to uphold service quality.
Customer Service Representative
Victoria Secret
Manhattan, New York
02.2015 - 06.2018
- Assisted customers with product inquiries and provided tailored recommendations that enhanced customer satisfaction.
- Maintained store presentation standards by organizing merchandise displays effectively.
- Cultivated strong customer relationships resulting in increased repeat business.
- Resolved complex issues by collaborating with other departments to deliver effective solutions that addressed customer needs.
Data Entry Clerk
Amazon
Bronxville, New York
01.2011 - 04.2015
- Processed high volumes of data entries with accuracy and efficiency.
- Collaborated with team members to streamline data entry workflows.
- Conducted quality checks on entered data, ensuring compliance and accuracy.
- Performed data entry from various sources, including paper documents and emails, into computer systems.
Front Desk Receptionist
Hilton Garden Inn Hotel
Manhattan, New York
03.2005 - 09.2010
- Greeted guests warmly, facilitating seamless check-in and check-out experiences.
- Managed phone calls, directing inquiries to ensure timely responses from hotel departments.
- Handled guest complaints professionally and escalated issues effectively.
- Collaborated with team members to improve guest experience through effective communication and service.
Education
High School Diploma -
Walton High School
The Bronx, NY06.1998
Skills
- Microsoft Word
- Database maintenance
- Data verification techniques
- File management
- Inventory management
- Hotel services and hospitality
- Listening skills
- Upholstery cleaning
- Waste disposal
- Laundry expertise
- Linen replacement
- Cash handling expertise
- Scanner operations
- Cash drawer balancing
- Customer service
- Multi-task management
- Refunds processing
- Credit card payment processing
- Medication administration
- Patient monitoring
- Vital signs monitoring
- Feeding assistance
- Bedside care
Timeline
Home Health Aide
Devoted Home Health Care
03.2022 - 03.2025
cashier
Bath & Body Works
07.2017 - 08.2019
Housekeeping Room Attendant
Marriot Hotel
10.2015 - 12.2019
Customer Service Representative
Victoria Secret
02.2015 - 06.2018
Data Entry Clerk
Amazon
01.2011 - 04.2015
Front Desk Receptionist
Hilton Garden Inn Hotel
03.2005 - 09.2010
High School Diploma -
Walton High School