Kanisha Foster
Charlotte,NC
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
10
10
years of professional experience
Work History
Cashier
CVS Pharmacy
Charlotte, NC
11.2023 - Current
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped with purchases and signed customers up for rewards program.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered phone calls to assist customers with questions and orders.
- Answered customers' questions and provided information on store procedures or policies.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Learned roles of other departments to provide coverage and keep store operational.
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
Cashier
Greenleaf beyond great salads
Charlotte, NC
02.2015 - 08.2024
- Cashier
- Cook
- Prep
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Ensured compliance with all safety regulations within the store environment.
Cleaner
ABM Janitorial Services
Charlotte, NC
12.2020 - 06.2021
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Emptied wastebaskets and replaced liners.
- Emptied trash cans and replaced liners as needed.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Completed routine maintenance checks, notifying management of needed repairs.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
Stocker
Bonded Logistics
Charlotte, NC
03.2017 - 10.2017
- Lifted materials of varied weights on regular basis.
- Stamped price tags on merchandise, referring to official price lists.
- Packaged items with appropriate materials to prevent damage during shipping.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Maintained a neat, clean and orderly warehouse environment at all times.
Cahier
Dunkin' Donuts
Charlotte, NC
05.2016 - 12.2016
- Cashier
- Drive-Thru
- Cook
- Prep
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers over the phone regarding store operations, product information and order placement.
Skills
- Drawer balancing
- Product restocking
- Returns processing
- Exchanges processing
- Cleaning and sanitizing
- Complaint resolution
- POS systems
- Checkout monitoring
- Inventory restocking
Timeline
Cashier
CVS Pharmacy
11.2023 - Current
Cleaner
ABM Janitorial Services
12.2020 - 06.2021
Stocker
Bonded Logistics
03.2017 - 10.2017
Cahier
Dunkin' Donuts
05.2016 - 12.2016
Cashier
Greenleaf beyond great salads
02.2015 - 08.2024