Kanoknun Bobenhouse
Anchorage,AK
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Internship
Renaissance Bangkok Ratchaprasong Hotel
Bang Kruai, Thailand
01.2022 - 05.2022
- Expanded new customer base, coordinated, prepared daily reports, took care of customers, communicated with customers and other related departments, negotiating with customers until closing sales successfully.
Customer Service Representative
Great Alaskan Holidays
, United States
05.2022 - 09.2022
- My work was to do paperwork, talk to customers picking up and returning motorhomes, as well as answer customer questions.
Educational Consultant
Learn Corporation
Bangkok, Thailand
11.2022 - 06.2023
- Guide students and families through the process of finding, selecting, and applying to the university, school, or program that is a good personal match.
- Help the student and family through the application and planning process.
- Analyzing the strengths and weaknesses for the students.
Customer Service Representative
Great Alaskan Holidays
Anchorage, AK
05.2024 - 09.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
Sales Associate
Bath & Body Works
Anchorage, AK
11.2024 - 02.2025
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
Education
Bachelor of Arts - Intercultural Communication
Srinakharinwirot University
Bangkok, Thailand12-2022
High School Diploma -
Khemmasiri Memorial School
Bangkok, Thailand12-2019
Skills
- Consultative Sales
- Paperwork Processing
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Canva
Personal Qualifications
- Critical thinking
- Self-control
- Flexibility
- Positive thinking
- Adaptation skills
- Punctuality
- Habit of reading
- Volunteering, helping and kindness
Activities
- Research on the Comparison of English Proficiency Between 1st Year Students in Humanities and Social Sciences Program, 2019
- Organizing Team Member, SWOIC Open House, 2019
- Participated in Leadership Camp, SWUIC, 2019
- Freshy Staff Member, SWU, 2018
- Information Provider, SWU Open House, 2018
- Organizing Team Member, SWU Open House, 2018
- Organizing Team Member, SWU Games, 2017
- Swim Team Member, KMS Sports Day, 2017
- Cheering Team Member, KMS Sports Day, 2016
- Head of Chinese Club, KMS, 2016
Personal Information
- Date of Birth: 06/12/00
- Nationality: Thai
References
- Mary Eldridge - Customer service Manager at Great Alaskan Holiday, Inc.
Contact : 907-223-2384
- Sakson James Bobenhouse - Coordination center, Transportation Security Administration
Contact : 907-570-6152
- Shannon Brady - Customer Service assistant manager at Great Alaskan Holiday, Inc.
Contact : 907- 744-7392
Languages
English
Professional
Thai
Professional
Chinese (Mandarin)
Elementary
Timeline
Sales Associate
Bath & Body Works
11.2024 - 02.2025
Customer Service Representative
Great Alaskan Holidays
05.2024 - 09.2024
Educational Consultant
Learn Corporation
11.2022 - 06.2023
Customer Service Representative
Great Alaskan Holidays
05.2022 - 09.2022
Internship
Renaissance Bangkok Ratchaprasong Hotel
01.2022 - 05.2022
Bachelor of Arts - Intercultural Communication
Srinakharinwirot University
High School Diploma -
Khemmasiri Memorial School
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