Kansadie Banda
Jackson,SC
Summary
Dedicated professional with extensive experience at Longhorn Steakhouse, excelling in customer service, and team collaboration. Proven leadership in training new staff and enhancing guest experiences. Certified in First Aid and OSHA 10, I thrive in fast-paced environments, ensuring efficiency and satisfaction while managing high-volume demands.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Longhorn Steakhouse
Aiken, SC
04.2022 - 01.2024
- Greeted and seated guests with a friendly, professional attitude.
- Handled high-volume phone calls for reservations and inquiries.
- Bussed tables and assisted servers during peak hours.
- Maintained cleanliness and organization of front-of-house areas.
- Trained new employees and took on leadership roles during shifts.
- Lifted and transported heavy items.
- Ensured a welcoming and efficient dining experience for all guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Provided menus to customers and answered questions regarding menu items.
- Stocked server areas with supplies before, during and after shifts.
- Took beverage orders and served drinks.
- Monitored dining area to assess capacity and estimate wait times.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Education
Bachelor of Science - Nursing
Lander University
Greenwood, SC05-2027
Skills
- Customer service
- Multitasking in fast-paced environments
- Communication and teamwork
- Training experience
- Vital signs monitoring
- Team collaboration
- Leadership skills
- Active listening and communication
Certification
- OSHA 10
- First Aid
Timeline
Hostess
Longhorn Steakhouse
04.2022 - 01.2024
Bachelor of Science - Nursing
Lander University
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