Kansas Hoobler
Winchester,VA
Summary
Reliable sales associate with proven skills in customer service and teamwork. Known for resolving complaints efficiently and training new associates to enhance customer satisfaction.
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Winchester, VA
12.2014 - 12.2018
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor, ensuring merchandise was visually appealing and accessible.
- Processed transactions accurately using point-of-sale systems to ensure efficiency at checkout.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
- Trained new associates on store policies, procedures, and customer service standards to ensure consistency.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Teaching
Laurel Ridge Community College
Middletown, VA08-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Reliable and punctual
- Goal oriented
- Excellent people skills
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
Timeline
Sales Associate
Ross Dress for Less
12.2014 - 12.2018
Teaching
Laurel Ridge Community College