Kanya Durham
Jacksonville
Summary
I'm a proactive and goal-oriented professional with great time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to implementing everything I learn in order to succeed at the job.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Jacksonville Chrysler Dodge Jeep Ram
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Keep track of all keys in the dealership.
Take Out Specialist
BJ'S Restaurant & Brewhouse
11.2023 - 12.2024
- Entered orders in electronic system, drove to customer addresses to deliver food and beverages in person and processed cash and card payments on location.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
- Provided support during busy periods by prepping ingredients or assisting with basic food preparation tasks as needed.
- Handled cash transactions accurately, maintaining organized records of daily sales and receipts.
Server
Boston's Pizza
04.2023 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Rowe's IGA
04.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Hostess
Longhorn Steakhouse
09.2021 - 12.2021
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Zaxby's
06.2021 - 08.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
- Delivered food orders from kitchen to customers' tables.
Education
Undergraduate - Information Security
University of South Florida-Main Campus
Tampa, FLBachelor of Science - Information Technology
Florida State College At Jacksonville
Jacksonville, FL05-2027
Junior High School Education -
Paxon School/Advanced Studies
Jacksonville, FL06.2023
Skills
- Communication skills
- Cash handling
- Serving
- Restaurant experience
- Customer service
- Computer skills
- Organizational skills
- Basic math
- Phone etiquette
- Hospitality
- Time management
- Microsoft Office
- Leadership
- POS
- Typing
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Filing
- Data entry
- Microsoft Powerpoint
- Office experience
- Work ethic and integrity
- Hardware installation
- Javascript
- Networks
- Cloud computing
- Critical thinking
Certification
Driver's License
Timeline
Cashier
Jacksonville Chrysler Dodge Jeep Ram
12.2024 - Current
Take Out Specialist
BJ'S Restaurant & Brewhouse
11.2023 - 12.2024
Server
Boston's Pizza
04.2023 - 06.2023
Cashier
Rowe's IGA
04.2022 - 04.2023
Hostess
Longhorn Steakhouse
09.2021 - 12.2021
Cashier
Zaxby's
06.2021 - 08.2021
Junior High School Education -
Paxon School/Advanced Studies
Undergraduate - Information Security
University of South Florida-Main Campus
Bachelor of Science - Information Technology
Florida State College At Jacksonville
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