Kanya Salinas
Richmond,TX
Summary
Customer service professional with 4+ years of experience thriving in fast-paced environments, transitioning into the healthcare field with a strong passion for patient-centered care. Skilled in communication, multitasking, teamwork, and maintaining professionalism under pressure while delivering positive experiences and attentive support. Eager to contribute to efficient healthcare operations, provide compassionate patient care, and grow within a collaborative medical team.
Overview
7
7
years of professional experience
Work History
To-Go Specialist & Catering/Delivery Driver
Olive Garden
Rosenberg, TX
08.2022 - Current
- Bagged orders neatly, in a timely manner, with accuracy, while keeping the area clean and stocked up
- Assisted walk-in customers and orders over the phone in a friendly and courteous manner, while inputting all orders in POS systems to communicate effectively with the kitchen staff
- Ran orders to curbside and delivered catering orders to customers' locations in various weather conditions
- Performed opening and closing duties, including food prepping, cleaning, organizing future orders, and cash handling
Bartender/Server
Olive Garden
Rosenberg, TX
08.2020 - Current
- Served customers and engaged in friendly conversations, assuring everything needed was provided with quick and efficient service
- Cleaned, prepped large drink batches, logged inventory, and counted money, including all other opening/closing bar duties
- Trained several new-hire servers to succeed in their new roles and educated them to follow restaurant standards, rules, and the menu in a 4-day training period
- Assisted all team members from the front of the house to the back of the house during high-volume hours and times needed
Host/Busser
Olive Garden
Rosenberg, TX
08.2019 - Current
- Maintained cleanliness of tables and floors during high volume, and above restaurant standards
- Filtered and sanitized drink station, while keeping everything stocked and available for the servers
- Organized large group sections and reservations, along with any special seating requests
- Greeted customers upon arrival with a friendly smile, helped with any phone calls, complaints, plus inquiries
Delivery Associate
Amazon Upward Logistics Group
Austin, TX
08.2024 - 01.2025
- Drove professional cargo vans to several communities and businesses, in all weather conditions in the Austin 30 mile range area
- Scanned packages, followed specific customer instructions, and delivered packages in a timely effective manner
- Communicated effectively with teammates and dispatchers for any obstacles faced and help peers out with their assignments
- Worked with Amazon apps such as Amazon Flex, an AI incorporated GPS system to organize routes, and Amazon Chime to communicate with the team.
Education
Medical Assistant, EKG Technician, Phlebotomist -
Finlay Training Institute
Houston, TX05-2026
High School Diploma -
B.F Terry High School
Rosenberg, TX05-2019
Skills
- Medical terminology knowledge
- Bilingual in English and Spanish
- CPR/BLS certified
- Collaborator/team-leader
- Adaptable and growth-oriented
- Knowledgeable in HIPAA regulations and OSHA safety compliance
- Professional phone and front desk etiquette
- Carefully detailed/organized
- Strong communicator/listener
- Patient intake and documentation
- Staff training
- Compassionate with others
- Basic patient assessment and monitoring
Timeline
Delivery Associate
Amazon Upward Logistics Group
08.2024 - 01.2025
To-Go Specialist & Catering/Delivery Driver
Olive Garden
08.2022 - Current
Bartender/Server
Olive Garden
08.2020 - Current
Host/Busser
Olive Garden
08.2019 - Current
Medical Assistant, EKG Technician, Phlebotomist -
Finlay Training Institute
High School Diploma -
B.F Terry High School