Kanyiah Hunt
Tifton,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Anywhere Works
01.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Met customer call guidelines for service levels, handle time and productivity.
Substitute Teacher, K-12
Fulton County Schools
10.2022 - 01.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Followed lesson plans designed by absent teachers.
Customer Service Representative
VXI Global Solutions LLC
10.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
Paraprofessional Educator
Tift County Schools
01.2021 - 09.2021
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Monitored student classroom and outdoors activities to promote student safety.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teachers manage bus loading and unloading.
Daycare Teacher
Miss Daisy's Darling Daycare
03.2020 - 01.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Implemented curriculum to enhance classes with learning-focused activities.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
Team Member
KFC Restaurant
03.2018 - 03.2020
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Bachelor of Arts - Teacher Education
Western Governors University
Salt Lake City, UT12.2024
Associate of Science - Elementary School Teaching
Southern Regional Technical College
Tifton, GA12.2021
High School Diploma -
Tift County High School
Tifton, GA05.2019
Skills
- Data Collection
- Complaint Resolution
- Information Security
- Paperwork Processing
- Appointment Scheduling
- Account Updating
- Scheduling
- Educational Assistance
- Lesson Planning
- Behavior Management
- Classroom Organization
Timeline
Customer Service Representative
Anywhere Works
01.2023 - Current
Substitute Teacher, K-12
Fulton County Schools
10.2022 - 01.2023
Customer Service Representative
VXI Global Solutions LLC
10.2021 - 10.2022
Paraprofessional Educator
Tift County Schools
01.2021 - 09.2021
Daycare Teacher
Miss Daisy's Darling Daycare
03.2020 - 01.2021
Team Member
KFC Restaurant
03.2018 - 03.2020
Bachelor of Arts - Teacher Education
Western Governors University
Associate of Science - Elementary School Teaching
Southern Regional Technical College
High School Diploma -
Tift County High School
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