Kapryse Bridgeforth
Eastpointe,MI
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Cashier
Saroki's Pizza & Subs
Harper Woods, MI
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided tailored recommendations.
- Maintained accurate cash drawer balances throughout shifts.
- Supported inventory management by restocking shelves and organizing displays.
- Trained new cashiers on checkout procedures and customer service standards.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Implemented best practices for cleanliness and safety in the checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Data Entry
Walgreens
Remote
03.2024 - 09.2024
- Reduced errors in data entry by creating user-friendly interfaces and streamlined processes.
- Streamlined data entry processes for increased efficiency and accuracy in results reporting.
- Maintained accurate financial records with diligent data entry and documentation of transactions.
- Demonstrated proficiency in data entry, contract modification and billing.
- Improved accuracy of patient records with meticulous data entry and management.
Cashier
The Home Depot
Harper Woods, MI
05.2023 - 10.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Crew Member
Taco Bell
Hazel Park, MI
05.2022 - 01.2023
- Worked well in a fast-paced, high pressure environment
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently to prepare food items according to established standards.
- Maintained cleanliness and organization of work areas, adhering to health and safety guidelines.
- Collaborated with team members to ensure timely completion of orders during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Receptionist
Dialog Direct
Highland Park, MI
11.2019 - 05.2020
- Answered and directed incoming calls using multi-line telephone system
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Managed more than 60 incoming calls per day
- Entered data in Microsoft to keep records of health information
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Crew Member
Five Guys
Allen Park, MI
10.2019 - 02.2020
- Assisted in training new crew members on operational procedures and customer service practices.
- Implemented best practices for inventory management, minimizing waste and improving efficiency.
- Contributed to team goals by consistently achieving sales targets through upselling techniques.
- Monitored food quality and presentation, ensuring compliance with company standards at all times.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Sales Associate
Awrey's Bakery
Livonia, MI
10.2018 - 10.2019
- Retained product service and company policy knowledge to serve as resource for both coworkers and customers
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Helped average of 200 customers per day by responding to inquiries and locating products
- Maintained cleanliness and organization of sales floor, ensuring optimal product visibility.
- Monitored inventory levels and restocked shelves to ensure availability of popular items.
- Trained new staff on customer service protocols and operational procedures for consistency.
Education
Associate of Applied Science - Cosmetology
Dorsey College
Roseville, MI11-2026
High School Diploma -
Cornerstone Health Technology High
Detroit, MI06-2019
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Order packaging
- Data entry
- Product restocking
- Honest and dependable
- Problem-solving
Language Proficiency
English
Timeline
Cashier
Saroki's Pizza & Subs
10.2025 - Current
Data Entry
Walgreens
03.2024 - 09.2024
Cashier
The Home Depot
05.2023 - 10.2023
Crew Member
Taco Bell
05.2022 - 01.2023
Receptionist
Dialog Direct
11.2019 - 05.2020
Crew Member
Five Guys
10.2019 - 02.2020
Sales Associate
Awrey's Bakery
10.2018 - 10.2019
Associate of Applied Science - Cosmetology
Dorsey College
High School Diploma -
Cornerstone Health Technology High