Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kapuaanuhea Robinson

Kaneohe,United States

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

I Mana Ka Oiwi
Kaneohe, HI
06.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.

Education

Dental Assisting

Hawaii Dental Assisting Academy
Honolulu, HI
04-2024

High School Diploma -

Castle High School
Kaneohe, HI
05-2023

Liberal Arts And General Studies

Windward Community College
Kaneohe, HI

Freshman - Sophomore Year

Mid-Pacific Institute
Honolulu, HI

Skills

  • Customer Needs Assessment
  • Positive and professional
  • Reliable and punctual
  • Cash Handling Accuracy
  • Exceptional customer service
  • Merchandising knowledge
  • Cash Handling
  • Outgoing Personality
  • Teamwork and Collaboration
  • Excellent communication skills
  • Professional Demeanor
  • POS System Operation
  • Local artisan product knowledge
  • Building rapport
  • Problem-Solving
  • Store Opening and Closing

Affiliations

  • Lei making
  • Hawaiian language and cultural interests
  • Ocean paddling

Certification

Certificate of completion from Hawaii Dental Assistant Academy

References

References available upon request.

Timeline

Sales Associate

I Mana Ka Oiwi
06.2022 - Current

Dental Assisting

Hawaii Dental Assisting Academy

High School Diploma -

Castle High School

Liberal Arts And General Studies

Windward Community College

Freshman - Sophomore Year

Mid-Pacific Institute

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Kapuaanuhea Robinson