Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
8
8
years of professional experience
Work History
New Patient Scheduler
Tri City Urology
Saginaw, MI
04.2024 - Current
Answered incoming calls from patients and scheduled appointments.
Organized patient charts, updated demographic information, and verified insurance coverage.
Informed patients about their appointment times via phone or email.
Ensured that all documentation was completed accurately prior to appointment confirmation.
Assisted patients with canceling and rescheduling appointments.
Cleaning Crew Leader
Custom Maid Cleaning Service
Bay City , MI
05.2022 - 06.2023
Assigned tasks to cleaning crew members and monitored their progress.
Inspected work areas for cleanliness, safety hazards and compliance with regulations.
Provided training on proper use of chemicals, equipment and techniques.
Ensured that safety rules and regulations were followed by all employees during operations.
Maintained inventory of materials and supplies needed for cleaning activities.
Private Caregiver
Self-employeed
Saginaw, MI
01.2020 - 01.2021
Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
Helped clients with personal needs from exercise to bathing and personal grooming.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Customer Service Cashier
Gabby's Pub and Grill
Saginaw, MI
04.2016 - 03.2020
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Resolved customer complaints in a professional manner.
Informed customers about product pricing and answered questions regarding products and services available in the store.