Milani Clark
Park Forest,IL
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
2
2
years of professional experience
Work History
Patient Scheduler
Northwestern
09.2023 - 11.2024
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Maintained strict adherence to HIPAA regulations when handling sensitive patient information during the scheduling process.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
Patient Attendant Internship
University of Michighan
01.2023 - 08.2023
- Continuously expanded professional knowledge through regular participation in trainings on topics such as infection control practices or crisis intervention techniques.
- Reduced risk of injury or complications by carefully following established guidelines for lifting, transferring, and positioning patients.
- Improved patient comfort by consistently providing compassionate care and maintaining a clean, safe environment.
- Provided physical support to patients through diverse types of mobility assistance.
- Helped other staff with patient transfers by moving patients between departments.
Cashier Team Lead
Soldier Field Stadium
09.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Operated POS cash register and equipment to collect payments.
Team Lead Sales Associate
Five And Below
07.2022 - 09.2024
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Conducted regular team meetings to review progress, address challenges, and set goals for continued growth.
Education
Associate of Arts - International Business
Macomb Community College
Warren, MI05-2027
High School Diploma -
Rich South High School
Richton Park, IL05-2022
Skills
- Medical terminology knowledge
- Direct patient care
- Customer service
- Work ethic and integrity
- Training and mentoring
- Staff management
Timeline
Patient Scheduler
Northwestern
09.2023 - 11.2024
Cashier Team Lead
Soldier Field Stadium
09.2023 - Current
Patient Attendant Internship
University of Michighan
01.2023 - 08.2023
Team Lead Sales Associate
Five And Below
07.2022 - 09.2024
Associate of Arts - International Business
Macomb Community College
High School Diploma -
Rich South High School
Similar Profiles
Leah TalbertLeah Talbert
Volunteer at NorthwesternVolunteer at Northwestern
Lukas BrewerLukas Brewer
Associate Financial Representative at NorthwesternAssociate Financial Representative at Northwestern
Joseph GurgoneJoseph Gurgone
Assistant Financial Representative at NorthwesternAssistant Financial Representative at Northwestern
Mabel JuarezMabel Juarez
Private Nanny at N/APrivate Nanny at N/A
Elia JohnsonElia Johnson
Mail Carrier at United States Postal Service, USPSMail Carrier at United States Postal Service, USPS