Kara E. Langfels
Valrico,FL
Summary
Results-driven retail manager with over 3 years of leadership experience in customer service, inventory management, and team supervision. Demonstrated expertise in store operations, animal care, and product merchandising. Proven ability to provide compassionate care and support in a healthcare setting. Seeking an opportunity at Costco to leverage retail and management expertise in a fast-paced, customer-focused environment.
Overview
10
10
years of professional experience
Work History
Shift Leader / Manager
Pet Supplies Plus
03.2021 - 03.2024
- Supervised daily store operations, including opening procedures, cash management, and team coordination
- Managed inventory stocking, product merchandising, and ensured proper handling of live animal shipments
- Conducted animal health checks, administered medications, and maintained cleanliness standards
- Provided excellent customer service, assisted with sales, and resolved customer inquiries
- Received and processed shipments, ensuring all products arrived in good condition
- Managed approximately 30 incoming call and emails from customers.
VA Caregiver
VA Medical Center
06.2014 - 03.2021
- Provided personal care and daily living assistance to a veteran, ensuring comfort and well-being
- Managed medications, monitored health conditions, and coordinated with healthcare providers
- Assisted with household tasks, transportation, and advocacy for medical needs
- Ensured the patient took upwards of 11 medications daily
- Scheduled and maintained patients five monthly appointments
Education
High School -
New Horizons High School
Colorado Springs, CO11.2004
Skills
- Retail Management
- Customer Service
- Inventory Management
- Stock Management
- Team Leadership
- Animal Care
- Wellness
- Cash Handling
- Register Operations
- Strong Communication
- Problem-Solving
- Health Assistance
- Personal Care Assistance
- Delegating work
- Quality assurance
- Training and mentoring
Timeline
Shift Leader / Manager
Pet Supplies Plus
03.2021 - 03.2024
VA Caregiver
VA Medical Center
06.2014 - 03.2021
High School -
New Horizons High School
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