Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
Hi, I’m

Kara Frederick

Kara Frederick

Summary

A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

14
years of professional experience
1
Certification
1
Language

Work History

Guidry Hardware And Supply

Sales Associate
12.2022 - 04.2024

Job overview

  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.

Natchitoches Parish School Board
Natchitoches, LA

Middle School Special Education Teacher
08.2018 - 10.2022

Job overview

  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
  • Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
  • Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
  • Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
  • Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
  • Redirected students using Positive Behavior Support (PBS).
  • Provided life skills programming for students with moderate to severe autism.
  • Maintained accurate records of student progress and attendance.
  • Excellent communication skills, both verbal and written.

Roses, Variety Wholesalers

Assistant Store Manager
02.2021 - 09.2022

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Empowered team members by delegating tasks effectively while also offering guidance when needed.
  • Assisted store manager in meeting standards for customer service and quality.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
  • Completed routine store inventories.

Wal-Mart Supercenter

Department Manager
11.2017 - 04.2018

Job overview

Department Manager over Toys

  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.

Wal-Mart Supercenter

Department Manager
09.2016 - 11.2017

Job overview

Department Manager over Paint and Hardware

  • Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.

Wal-Mart Supercenter

Department Manager
01.2015 - 09.2016

Job overview

Department Manager over Wireless/Cell Phones

  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Wal-Mart Supercenter

Personal Shopper
09.2014 - 01.2015

Job overview

  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
  • Maintained a high level of product knowledge, staying up-to-date on the latest offerings from various brands and designers.
  • Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Stine Lumber

Department Manager
08.2010 - 07.2014

Job overview

Department Manager over lawn and Garden

  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
  • Established team priorities, maintained schedules and monitored performance.

Education

Northwestern State University of Louisiana
Natchitoches, LA

No Degree from General Studies

South Louisiana Community College
Lafayette, LA

No Degree

Ashford University
San Diego, CA

No Degree from Education

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Relationship Building
  • Stocking and Receiving
  • Store Opening and Closing
  • POS System Operation
  • Merchandising knowledge
  • Retail Store Operations
  • Inventory Control
  • Policy and Procedure Adherence

Certification

Employee of the Year

Dec. 2015

I was awarded The Employee of the Year award at Stine Lumber.

AWOR - ACE Way of Retailing

January 2023 to Present

Continuing Education training on all areas of the business that make up what is retail sales. I have completed, in full, 103 training courses including the Leadership Assessment Exam. This qualified me to hold a management position with the company.

Walmart Academy

June 2017 to Present

Two full weeks of retail management training at the Walmart Academy in Broussard. I completed and received two certifications in retail management.

Para-Praxis Exam

Exam required to work as a teaching assistant in any public school setting.

Availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany Culture401k matchPersonal development programsFlexible work hoursHealthcare benefits

Timeline

Sales Associate

Guidry Hardware And Supply
12.2022 - 04.2024

Assistant Store Manager

Roses, Variety Wholesalers
02.2021 - 09.2022

Middle School Special Education Teacher

Natchitoches Parish School Board
08.2018 - 10.2022

Department Manager

Wal-Mart Supercenter
11.2017 - 04.2018

Department Manager

Wal-Mart Supercenter
09.2016 - 11.2017

Department Manager

Wal-Mart Supercenter
01.2015 - 09.2016

Personal Shopper

Wal-Mart Supercenter
09.2014 - 01.2015

Department Manager

Stine Lumber
08.2010 - 07.2014

Northwestern State University of Louisiana

No Degree from General Studies

South Louisiana Community College

No Degree

Ashford University

No Degree from Education
Kara Frederick