Kara Sapp
Enumclaw,WA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
Work History
General Manager
Red Robin Gourmet Burgers
04.2004 - 05.2021
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Education
No Degree - Court Reporting
Bates Technical College
Tacoma, WASkills
- Customer Retention
- Business Administration
- Supply Chain Management
- Loss Prevention
- Financial Administration
- P&L Management
- Schedule Management
- Staff Supervision
- Expense Control
- Customer Relationship Management
Timeline
General Manager
Red Robin Gourmet Burgers
04.2004 - 05.2021
No Degree - Court Reporting
Bates Technical College
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