Summary
Overview
Work History
Education
Skills
References
Timeline
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Kara Shelton

Goodyear,AZ

Summary

Dynamic and results-driven professional with leadership experience at Firehouse Subs, excelling in customer service and team collaboration. Proven problem-solver with strong critical thinking skills, enhancing operational efficiency. Committed to maintaining high standards and fostering a positive work environment while achieving service goals effectively.

Overview

6
6
years of professional experience

Work History

Shift Lead

Firehouse Subs
01.2019 - 05.2025
  • Monitored employee performance, delivering constructive feedback for continuous improvement.
  • Handled cash register transactions with precision while ensuring exceptional customer service.
  • Managed store operations in absence of Store Manager or Assistant Manager, maintaining workflow efficiency.
  • Addressed customer inquiries and resolved complaints professionally to enhance satisfaction.
  • Maintained store appearance through cleaning, stocking shelves, and displaying merchandise effectively.

Decant & Packing

Amazon
09.2022 - 12.2022
  • Resolved issues with strong problem-solving skills, enhancing operational efficiency.
  • Prioritized and organized tasks to achieve service goals effectively.
  • Collaborated in team environments to boost workplace productivity.
  • Executed daily responsibilities accurately and efficiently.

Education

Associate - Arts

Estrella Mountain Community College
05.2022

Graduated -

Millennium High School
05.2019

Skills

  • Customer service and communication
  • Leadership and shift management
  • Positive attitude
  • Critical thinking and problem solving
  • Computer proficiency
  • Team collaboration

References

References available upon request.

Timeline

Decant & Packing

Amazon
09.2022 - 12.2022

Shift Lead

Firehouse Subs
01.2019 - 05.2025

Associate - Arts

Estrella Mountain Community College

Graduated -

Millennium High School