Kara Thomas

During my time as a Style Team Member at Target, I collaborated with team leaders to execute development and maintenance of product displays, focusing on visual aesthetics to attract and engage customers as well as collaborating with other team members to execute promotional events, ensuring alignment with brand standards. I am very knowledgeable in the latest style trends which I was able to utilize when it came to providing style tips and personalized advice for guests, overall improving their satisfaction.

While most of my time was on the sales floor, I participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.

I also facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.

In my role as a barista, I provided an exceptional in-store experience by combining technical expertise with personalized customer service. I efficiently took and prepared coffee, food, and other orders while operating cash registers and Square POS systems, ensuring accurate transactions and timely delivery.

Beyond routine service, I educated customers on coffee blends, brewing methods, and espresso techniques, tailoring recommendations to individual preferences and creating memorable experiences. I brewed a variety of coffee and tea offerings, including drip blends, cold brew, nitro, and iced toddies, while troubleshooting equipment such as the ModBar to ensure consistent quality.

I also contributed creatively by developing new drinks for the specials menu and maintaining a clean, organized, and stocked environment. As a store closer, I ensured appliances were sanitized and ready for the next day. By fostering a fun and engaging atmosphere, I enhanced the customer experience and encouraged repeat visits, all while demonstrating a deep passion for coffee and service excellence.

As a bank teller, I quickly established credibility with clients by learning the names of regular customers and creating a friendly, professional rapport. I followed all opening procedures meticulously, including opening signals, counting teller drawers, and logging into banking software to ensure the branch started each day efficiently and securely.

I handled cash and credit card transactions with accuracy and efficiency, processed deposits, withdrawals, loan payments, and passbook updates, and adhered strictly to safe deposit box procedures and guidelines. Counting cash both by hand and with a cash counter, I balanced my teller drawer and station daily to maintain operational accuracy. Additionally, I organized over 100 customer transaction receipts each day to ensure timely and proper filing, supporting overall branch operations and compliance.

As a Beauty Advisor at Ulta Beauty, I focused on creating exceptional customer experiences by greeting each guest warmly and ensuring a safe, welcoming environment. I educated customers on skincare, skin types, makeup products, and the latest beauty trends, providing personalized recommendations based on individual needs and preferences.

I used sales techniques to drive product engagement, increase revenue, and support store initiatives, including promoting Ulta Beauty credit cards and enrolling customers in the Beauty Rewards Program. Additionally, I collaborated closely with the team to achieve sales goals and maintain a high-performing store environment.

To enhance the in-store experience, I developed visually appealing product displays that increased foot traffic and engagement while maintaining a clean and organized environment. By combining product knowledge, personalized service, and teamwork, I consistently delivered memorable experiences that drove customer satisfaction and loyalty.

As a Lead Barista and Key Holder, I managed early-morning opening duties while overseeing a team of two baristas, ensuring high service standards and operational efficiency throughout the shift. I provided on-the-job training to new hires, having successfully trained five baristas to deliver consistent, high-quality service.

In addition to supervising the team, I took and prepared coffee, food, and other orders, providing individualized recommendations and educating customers about the store’s offerings. I operated cash registers and Square POS systems to process transactions accurately while maintaining a clean, organized, and fully stocked work environment. As the store closer, I ensured all appliances were properly cleaned and sanitized, supporting both safety and operational readiness. Through leadership, teamwork, and customer-focused service, I contributed to a positive store environment and exceptional customer experiences.

As a Housekeeper, I ensured a clean, safe, and welcoming environment by performing thorough cleaning and sanitation. This included moving furniture to clean behind and underneath, changing bed linens, vacuuming floors, disinfecting bathrooms, and restocking essential supplies.

I maintained the freshness and hygiene of all areas by using appropriate sanitizing products, cleaning walls, carpets, light fixtures, and high-touch surfaces, and properly disposing of waste. Through attention to detail and consistent adherence to cleaning protocols, I helped prevent the spread of germs and create a comfortable, safe space.

In my role as a Customer Service Associate, I focused on providing exceptional experiences by assisting customers with purchases, locating items, and enrolling them in reward programs to enhance loyalty and satisfaction. I delivered high-quality service in collaboration with the team, ensuring every interaction was friendly and professional, often remembering customer preferences to create a personalized experience.

I efficiently operated cash registers and POS systems to process cash, check, and credit card transactions while maintaining clean, organized, and well-stocked checkout and store areas. I also performed routine cleaning tasks, wrapped and bagged items for customers, and adhered to all store procedures and safety regulations. By balancing operational duties with attentive customer service, I contributed to a safe, efficient, and welcoming environment that encouraged repeat business and increased sales.