Kara Wall
Sparks,NV
Summary
Hard working Unit Clerk with 20+ years of experience brings excellent abilities in reception and clerical work. Equipped to handle fast paced office operations with continuous flow. Meticulous in completing assignments and always ready to help team members. Known for strong organizational skills, effective communication, and ability to adapt to changing needs. Proven ability to collaborate with team members and achieve desired outcomes. Skilled in patient records management, scheduling, and providing exceptional customer service. Reliable and focused on delivering consistent results.
Overview
19
19
years of professional experience
Work History
Unit Clerk
Renown Regional Medical Center
Reno, NV
09.2021 - Current
- Assisted medical staff by preparing and organizing documentation for patient care activities. Answered multi-line telephone system, provided information, and directed calls. Prepared admissions charts and scanned records. Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience. Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained. Performed various administrative tasks by filing, copying and faxing documents. Placed new supply orders, managed inventory and restocked clerical spaces.
Satellite Office Clerk
Coronis Health
Reno, NV
01.2021 - 07.2021
- Managed filing systems to ensure accurate and efficient retrieval of patient records. Coordinated office communications, facilitating timely responses to inquiries and requests. Provided clerical support to company employees by copying, faxing, and filing documents. Responded to inquiries from callers seeking information. Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
Satellite Office Clerk
Medac Anesthesia Business Partners
Reno, NV
09.2017 - 12.2020
- Produced hight quality documents, spreadsheets for anesthesiologist work time. Helped staff complete special projects by organizing documentation pertinent for correct information on patient demographics. Verified Accuracy and validity prior to forwarding for billing. Provided clerical support to company employees by copying, faxing, and filing documents. Retrieved all mail and correspondence and distributed appropriately. Provided quality clerical support through data entry document management, email correspondence and overseeing operations.
Pain Management Scheduler
Sierra Neurosurgery Group Spine Surgeons
Reno, NV
10.2016 - 05.2017
- Coordinated patient scheduling for multiple surgeons, optimizing daily operations and reducing wait times. Streamlined appointment processes using electronic health record systems to enhance workflow efficiency. Managed complex scheduling conflicts, ensuring minimal disruption to in office procedures and patient care. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Research Assistant
Proove Biosciences
Reno, NV
05.2016 - 10.2016
- Direct patient care and contact collecting DNA cheek swab and urine samples for opioid treatment. Provide private and comfortable environment for patient safety. Greet patients to be tested, explain research process after Physician has assessed eligibility, and provide privacy for patient comfort and safety. Gather buccal swab and urine sample for toxicology while maintaining a sterile environment. Log and package samples for biohazard shipping and immediate processing. Review and provide results and information to Research Physician. Maintain contact with patients as necessary, coordinate patient care with Research Physician and staff.
Advanced Medical Support Assistant
Veterans Health Administration
Reno, NV
10.2015 - 04.2016
- Clerical duties that consist of answering phone calls to schedule, reschedule, and/or cancel patient appointments using VISTA/CPRS computer programs. Enter computer data when applicable, check in patients and verify demographics, monitor no-show and wait lists. Apply vast knowledge of medical terminology, provide excellent customer service, and support other unit staff.
Rehabilitation Associate
Pacific Medical, Inc.
Reno, NV
12.2014 - 02.2015
- Maintained durable medical equipment inventory in a territory consisting of 30 medical facilities. Organized appointments with patients as needed and maintained availability for drop-in customers. Submitted individual patient contracts to be billed for Durable Medical Equipment (DBE). Delivered and/or picked up DME from patients' homes if needed. Monitored incoming stock at office warehouse.
Unit Administrator/Coordinator
Surgery Center of Reno
Reno, NV
09.2007 - 12.2014
- Ensure operating rooms and scheduled cases remain on time. Coordinate with physicians, patients, and staff for adjustments to schedules as needed, including five operating rooms and two pain procedures rooms. Receive calls for labs, patients, physician offices, pathology, hospitals, surgical facilities, and handle their needs. Notify staff of changes to schedule, room changes, patient alerts such as allergies and disease processes requiring special consideration. Daily interaction with physicians, staff, patients, and vendors. Maintain appropriate and complete documentation of patient procedures for accurate patients care, administration, and billing purposes. Follow HIPPA standards. Began at this facility as an admitting clerk/reception where patient information was obtained and prepared for procedures. Handled heavy 5 line phone system, maintained office banking and insurance verification. Trained and mentored new staff hires.
Education
High School Diploma -
Psychology, Sociology, and History
Truckee Meadows Community College
Skills
- Collaboration and teamwork
- Documentation skills
- Reception management
- Document management
- Strong organization
- Administrative support
Timeline
Unit Clerk
Renown Regional Medical Center
09.2021 - Current
Satellite Office Clerk
Coronis Health
01.2021 - 07.2021
Satellite Office Clerk
Medac Anesthesia Business Partners
09.2017 - 12.2020
Pain Management Scheduler
Sierra Neurosurgery Group Spine Surgeons
10.2016 - 05.2017
Research Assistant
Proove Biosciences
05.2016 - 10.2016
Advanced Medical Support Assistant
Veterans Health Administration
10.2015 - 04.2016
Rehabilitation Associate
Pacific Medical, Inc.
12.2014 - 02.2015
Unit Administrator/Coordinator
Surgery Center of Reno
09.2007 - 12.2014
Psychology, Sociology, and History
Truckee Meadows Community College