Kara Williams
Manchester,CT
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Sleep Medicine Services of Western Massachusetts
02.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Violin Teacher
The Music Cellar, Performance Music, and Des Plaines School of Music
01.2014 - 04.2019
- Teach students to play the violin, read and understand sheet music, and properly approach a new piece of music
- Recognize, understand, and fix problems students encounter
- Employed various teaching strategies, including Suzuki Method principles, to adapt to diverse learning needs among students of all age groups.
Gas Clerk
Stop & Shop
12.2021 - 01.2024
- Accurately operated cash register to process customer payments.
- Maintained a clean and safe environment, conducting regular inspections of fuel dispensers and surrounding areas.
Tea Mixologist
Argo Tea
02.2018 - 06.2019
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
Pet Care Specialist
Green Paws Chicago
Cashier
Stop & Shop
02.2014 - 10.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Six Flags
Education
Master of Arts - Music
University of Connecticut
Storrs, CT05.2021
Bachelor of Arts - Music
Westfield State University
Westfield, MA12.2015
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Medical billing
- Workflow optimization
- Medical office administration
- Proficient in Medent
Other Programs
- Aria Music Academy
- Promisek Bach Workshops
Timeline
Medical Receptionist
Sleep Medicine Services of Western Massachusetts
02.2024 - Current
Gas Clerk
Stop & Shop
12.2021 - 01.2024
Tea Mixologist
Argo Tea
02.2018 - 06.2019
Cashier
Stop & Shop
02.2014 - 10.2015
Violin Teacher
The Music Cellar, Performance Music, and Des Plaines School of Music
01.2014 - 04.2019
Pet Care Specialist
Green Paws Chicago
Cashier
Six Flags
Master of Arts - Music
University of Connecticut
Bachelor of Arts - Music
Westfield State University
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