Create and maintain schedules for multiple hospital locations
Establish relationships with all providers and physicians, learning their scheduling preferences and hard stops
Analyze requests, identify potential areas of conflict and determine best solution
Compile standard reports based on historical data to determine future staffing/mutual aid needs
Responsible for ensuring continuity of care, shift equity and distribution in accordance with site specific scheduling policies
Work with President/VP/Site directors to make needed adjustments to schedule for service/budget under immediate deadlines
Work directly with site Physician/APP leaders to ensure optimal schedules prior to publish
Utilize strong judgement when deviations from established policies and procedures are necessary in order to complete schedules based on established deadlines
Analyze metrics and reporting, able to communicate results
Central Scheduler
Dispatch Health
Remote
07.2021 - 06.2023
Build/manage the daily/weekly/monthly schedule for all clinical teams in multiple states and locations
Work closely with key stakeholders to support all aspects of scheduling, including related systems configuration and integration, process improvement/development and data analytics
Engage in projects in conjunction with back-office team to improve efficiencies to ensure patient experience
Provide administrative assistance to leadership as well as work on special projects to enhance department functionality
Travel Consultant
Connexions Loyalty
Boise
12.2017 - 04.2021
Book flight, hotel, and car reservations
Meet customer needs and sell additional services to enhance travel experience
Maintain call center metrics
Keep up to date on travel news to provide up to date information for customers
Employment Specialist
Access Behavioral Health Services
Boise
06.2014 - 09.2017
Assess clients skills and job history, create resumes, search and apply for jobs, & perform mock interviews
Maintain communication with clients to ensure confidence throughout hiring process
Direct contact with hiring managers about open positions/application follow up/employee evaluation
Go to job-sites, assist with training to ensure client success
Update database & notate throughout entire process
Recruiter
Teleperformance
Boise
05.2012 - 05.2014
Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Collaborated with hiring managers to understand position requirements.
Organized recruitment activities such as career fairs, campus visits.
Coordinated background checks on successful candidates prior to offer acceptance.
Assisted in onboarding of new hires by providing orientation materials and training sessions.
Provided ongoing support throughout the entire recruitment life cycle processes.
Conducted exit interviews and completed employment termination paperwork.